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We're Here to Help, Every Step of the Way

From installation to on-going support, we are dedicated to ensuring the efficiency and accuracy of your torque tools at every stage. Count on our expert assistance for a reliable, seamless experience.

INSTALLATION AND SUPPORT

Installation & Support

From initial installation to on-going support, we are committed to maximizing the efficiency and accuracy of your torque tools. 

Trust in our dedicated assistance for reliable experience.

Explore seamless torque tool installation with our comprehensive support services.

Our experts ensure a smooth setup, providing step-by-step guidance to optimize tool performance.

Essential safety practices

for torque tools and testers

Commitment to Quality and Safety

At Sturtevant Richmont, safety is embedded in every tool we create. When lives are on the line - whether in a factory, underwater, or in space - tool failure is not an option. Improper torque application or tools failure can result in fasteners coming loose, which can have catastrophic consequences. Our commitment to safety goes beyond slogans - it's a core value that influences every design decision we make. From the tools we engineer to the safety standards we uphold: we prioritize human life and quality in every aspect of our work.

Additional helpful info

Detailed Drawings

To view or download a detailed drawing, refer to the documents section on the product group page. There is a drop-down menu labeled "Detailed Drawing." From this menu, find the drawing based by part number. Once selected, click the download button.

Manuals

To view or download a product manual, refer to the documents section on the product group page. There is a drop-down menu labeled "Manuals." From this menu, select the document needed. Once selected, click the download button.

3D Drawings

We are happy to provide 3D drawings for those engineers who are in the process of project development and need to ensure our tools fit. To receive a 3D drawing, email our technical support team. Please be prepared with part number, tool description, and the format you need.

Important battery info

for torque tools

Battery Selection

We build highly durable tools with sophisticated electronics. We design circuits to be as energy-efficient as possible. We are also concerned about the environment. Our tool and tester circuit boards are designed on the highly consistent 1.2-volt power curve provided by rechargeable NiMH batteries. Other batteries like Alkaline or Lithium batteries provide 1.5 volts in the power curve. The additional voltage can damage the circuit board. Compare 1.2 volts of AAA NiMH and the 1.5 volts of AAA Alkaline battery. That Alkaline battery provides 25% more current of the electronics.

Battery Selection and Sturtevant Richmont Tools

We build highly durable tools with sophisticated electronics. We design circuits to be as energy-efficient as possible. We are also concerned about the environment. Our tool and tester circuit boards are designed on the highly consistent 1.2-volt power curve provided by rechargeable NiMH batteries. Other batteries like Alkaline or Lithium batteries provide 1.5 volts in the power curve. The additional voltage can damage the circuit board. Compare 1.2 Volts of a AAA NiMH and the 1.5 Volts of a AAA Alkaline battery. That Alkaline battery provides 25% more current to the electronics. 

NiMH Battery Facts

  • NiMH rechargeable batteries come in a range of mAh (milli-amp hour) ratings.
  • Always use the largest mAh rated batteries available.
  • The TAC wrench requires a minimum of 1,000 mAh rated battery.
  • The rating difference is the number of operational hours the battery will supply.
  • The higher the mAh rating, the longer the batteries last between charges.
  • High mAh rated batteries take longer to charge than low mAh rated batteries.
  • Quick chargers can shorten useful battery life.
  • The trickle charger is the best way to recharge the batteries and preserve battery life.